THC Vape warranty claim process notes
We work with vape shop owners who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.
Published 22 April 2026 · VapeWholesaleHub · Reading time 5 min
How orders move from factory to shelf
If you are comparing three quotes for THC vape, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.
Freight on THC vape products is driven by volume more than weight. Cartons are designed to hit a clean pallet count, which is why a slightly denser pack can cut your landed cost by more than a discount on the unit price ever would.
Transit times move with the season. Book space early for Q4 and around Chinese New Year, when factory output pauses for two to three weeks and freight rates tighten at the same time.
Price breaks and payment terms
A landed cost sheet for THC vape has five lines: unit price, packaging, freight, duty and the cost of defects. Quoting only the first line is how buyers end up surprised at the fourth.
Unit price breaks usually land at 60, 240 and 480 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.
Keeping the second shipment identical
Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.
Technical questions usually arrive at the worst possible moment, which is why we answer them on WhatsApp as well as email. A photo and a two line message resolves most issues faster than a ticket.
- Standing reorder schedule with a fixed cut-off
- Seven-day defect reporting with replace-or-credit
- Named account contact who has handled the product
- Consolidated or split shipping, quoted both ways
- Document pack prepared per destination market
- Private label files archived for future rebrands
Merchandising a small range well
Bundle a device with a consumable and the reorder rhythm changes from occasional to weekly. That single merchandising decision often does more for monthly revenue than a price promotion.
Seasonality in THC vape products is real but smaller than most buyers assume. The bigger swing comes from restocking discipline, not from calendar events.
Specification summary
| Volume | 0.5 ml |
| Hardware | Ceramic core |
| Thread | Proprietary pod |
| Airflow | Adjustable |
| Window | Full glass |
| Packaging | Blister |
| Minimum order | 100 units per SKU, mixed cartons allowed |
| Lead time | 22 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
Do you support private label?
We do. Send your artwork or your brand direction and we will return a digital proof, then a physical dummy for colour approval. Packaging files stay on record so a rebrand later is a file update rather than a redesign.
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
How long does production take?
Around 22 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
Related reading
Need a quotation on THC vape products?
Send destination market, target price and quantity. Same-day reply on working days.
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